We are currently recruiting for 2 paid roles. Advice Session Superviser and a Money Advisor, please see the 'Work with Us' section.

Complaints

Complaints

We always aim to provide the best service for our clients.

This may be via Face to Face, over the phone, email or webchat.

However, sometimes we understand that people feel things could have been approached differently.

If you would like to make a complaint about our service with respect to:

  • the advice you’ve been given
  • about how you’ve been treated
  • because you’ve had difficulty getting in contact

Then please use the form below and we will get back to you

You can find the form here

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